What payments are accepted? We currently use paypal witch accepts all major credit cards.
Can i order over the phone? Unfortunately we do not take phone orders at this time.
If i sign-up to the newsletter will i get spam? No, we value our customer’s privacy and you would only be contacted by our company. We do not disclose customer’s information to any third parties or sell our customer list.
How Should i care for my products? Do to the nature of the materials and washes we use to manufacture our unique garments, it is recommended to air dry items and wash each item inside out on a gentle wash cycle. Some of our items are extremely delicate & should be dry cleaned only. Please refer to all wash instructions on each garment before washing them.
How can i contact Star Rock Clothing? Star Rock Clothing can be reached at the following e-mail: firstname.lastname@example.org or threw the contact page.
How long does it take to get a response on a customer service issue? We ask all of our customers to wait at least 48 hours to hear back from us.
How do you ship the orders? Orders with in the USA are shipped by US Postal Service. Your Order would usually ship with in 4-7 business days from receipt by us.
How long will it take to receive my order? We will make every effort to ship you order within 4-7 business days of receipt. During the holidays, our order processing time may increase due to the US Postal service backups.
Can i return an item? Please read out Terms and Condition page.